F-13-501 Occurrence Reporting: Adara External Occurrence Reports
🎯 PURPOSE
Clinicians must complete a QI Event or Client Occurrence within 24 hrs of the occurrence. If the unusual occurrence involves a client that does not have an Electronic Health Record in HCHB, then they must follow the steps below to ensure an external Unusual Occurrence Report is completed. The supervisor may initiate the report on behalf of an employee if indicated.
🔄 PROCESS
- Any client incident, accident, injury or unusual occurrence that occurs while an employee is providing care to a client or working in the client’s home should be reported immediately to a supervisor.
- If the client has an electronic health record in HCHB, refer to F-12-500 Create QI Report in PointCare.
- If the client does not have an electronic health record in HCHB, notify the supervisor immediately.
- External Occurrence Report must be completed as directed.
- Supervisor may complete on a clinician’s behalf if appropriate
Refer to the following processes for detailed directions on each QI Report type:
- Client Occurrence: F-12-501 QI Reporting: Client Occurrence
- Vulnerable Adult/Child Reporting: F-12-505 QI Reporting: Vulnerable Adult/Minor Reporting
- Witnessed/Unwitnessed Falls: F-12-506 QI Reporting: Witnessed/Unwitnessed Falls
- Medication Errors: F-12-502 QI Reporting: Medication Errors
- Complaint: F-12-503 QI Reporting: Complaint
- Infection Occurrence: F-12-504 QI Reporting: Infection Occurrence
- Adara External Occurrence Reports: F-13-501 Occurrence Reporting: Adara External Occurrence Reports
📅 Effective: 8/17/2026 | 🛠️ Revised: | ✅ Approved: JS