F-12-828 Request to Add New Physician

🎯 PURPOSE

Describes the process how clinicians may request new physicians or non-physician practitioner (NPP) to be added to the HCHB database. Clinician must complete a selective refresh once receiving confirmation that the physician /NPP has been added.


🔄 PROCESS

If clinician requires physician/NPP to be added immediately/urgently, they must call the office to speak with Intake/Business Manager. If not an urgent request, clinician may complete the steps below to enter a coordination note.

NOTE: Coordination notes that are entered from within a visit will not sync to the back office until the visit is completed and synced.  

  1. Refer to O-12-823 Create Coordination Notes in PointCare for detailed instructions on how to create a Coordination Note outside of a visit or within a visit.

  1. Select Note Type: REQUEST TO ADD NEW PHYSICIAN:

    • Add required details to assist office in setting up correct provider.

  2. Save and Sync.

  3. Coordination note will route to Medical Records Specialist to add new physician to HCHB database.

📅 Effective: 05.30.2023  | 🛠️ Revised: 10.29.2026 |  ✅ Approved: JS

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