O-12-115 Ordering Supplies in PointCare - Supply Requisition

🎯 Purpose

To describe the process for ordering supplies and completing a supply requisition in PointCare for appropriate Medicare/Medicare Advantage payers.

NOTE: Adara is currently only ordering supplies through PointCare/HCHB for Medicare/Medicare Advantage payers identified with a -P (as indicated below). These supplies will be shipped from Medline.

Examples of Medicare/Medicare Advantage Payers

🔄 Process

For supplies to be available to order, the category must first be added to the Plan of Care. Refer to O-12-110 Add DME/Supplies to POC/VO for steps on how to add the supply category to the POC.
Once supplies have been ordered for the client, if the same package needs to be re-ordered, refer to O-12-116 Reordering Supplies in PointCare.

Adjusting Filters:

The following filters are selected by default:

Formulary Only

To change the filters, select icon next to Search bar:

If Wound Care Items filter is on, only items flagged as wound care items will be visible.

Supply Requisitions:

In Visit Actions menu, or in Medical Record- Features, select Supplies/DME:

Select + Icon to add supplies:

Find Supply in list, select arrow to expand category:
1. On a SOC/RCT/ROC, supply can be added AND ordered:
  On a subsequent visit, only categories previously selected on the POC are available to order and are pre-checked:
  1. If supply category is not available, then it must be ordered FIRST. Refer to O-12-110 Add DME/Supplies to POC/VO to create order.
Find appropriate package, select ADD:

Repeat for any additional supplies.
Once supplies have been added, they can be requisitioned. Select Payor Source to confirm appropriate payor:

Select appropriate quantity and Delivery Method:

Select back arrow to return to visit or medical record.
Sync device.

📅 Effective: 07/09/2025 | ✅ Approved by: JS