O-6-309 Add-Edit Contact Information in Dayforce

🎯 Purpose

This process gives instructions on how an employee may add or edit their contact information within their Dayforce employee profile.

Contact information that the employee may edit includes the employee’s phone number, email addresses, and emergency contact information. The employee may also edit their alerts (notifications) settings in this area.

🔄 Process

1. Log into Dayforce via a web browser (not via the Dayforce App), following these steps:
   1. Open a web browser on your device.
   2. If using a tablet issued by Adara, select the Chrome web browser icon from your tablet’s home screen.

   3. If you are on your own mobile device or a desktop computer, select and open your preferred web browser.

      

   4. Select the URL address box at the top of the browser so that you are able to type the web address.

      

   5. With your cursor in the URL address box, type “dayforcehcm.com” and select “Enter” or “Go” on your keyboard.

      

   6. At your login screen, enter “adarahome” as the company name. Enter your username and password, which are exactly the same as the username/password used for your Dayforce app.
      1. Select “Login” to log in to your account.

      2. Choose your “Employee” role when logging in.

         

2. Logged in under the Employee Role, navigate to your employee “Profile”.

   

   (or)

   
   

   

3. Ensure you are in the “Personal > About Me” tab of your employee profile. The first section visible should be “Contact Information”. “Contact Information” and “Emergency Contacts” headers will be visible.

   

4. To add/edit your own contact information or manage your alerts (notifications from Dayforce), follow these steps:

   1. Click the “Edit” icon beside “Contact Information”.

      

   2. A pop-up window will open. In the upper right of the pop-up window, select the window icon to expand your view.

      

   3. Under the “Phone Number” section using the highlighted buttons below, you may make changes needed to an existing phone number or add/delete phone numbers.

      

   4. Under the “Electronic Addressees” section, you may add/edit your email addresses. At minimum, email addresses listed should include your personal email address.

      If you have a work email (@adarahomehealth.com), that email should be listed as a Business Email.

      ATTENTION:

      Please ensure that your personal email address is always listed and active as this helps prevent you from being locked out of your Dayforce account.

   5. To add a personal email address, select “Add”:

      

   6. Under the “Type” dropdown, select “Personal Email”. Add your personal email address to the “Address” field.

      

   7. If you have a work email (@adarahomehealth.com) but it is not listed, add this email under the type “Business Email”.

   8. To manage Alerts for any contact type, check or uncheck the “Alerts” checkbox to toggle your notifications settings from Dayforce. If an “Alerts” box is checked besides that communication type, you will receive notifications from Dayforce via that communication method.

      

   9. Within the Contact Information window, save your changes by clicking “Submit”. The changes will save.

      

5. To add/edit emergency contact(s) information, complete the following:

   1. Select the “Edit” icon beside “Emergency Contacts”.

      

   2. If an emergency contact is listed, you may edit existing information and submit your changes.

   3. If the fields are blank, add the name of your primary emergency contact.

      

   4. Add a phone number by selecting “Add”.

      

   5. Select the “Type” of phone contact, and enter the phone number. The effective date will default to today’s date.

      

   6. A physical address and/or electronic address (email) can be added if desired but is not required.

   7. A secondary emergency contact can be added if desired; to do so, click “Secondary Emergency Contact” to expand that section. Then similarly follow steps 5-8 using information for the secondary contact.

      

   8. To submit your changes, click “Submit”. The changes will save.

      

6. Overall, changes may take up a few minutes to be reflected in your employee profile. You will receive a notification message from Dayforce when your changes have been applied.

📅 Effective: 08.27.2024  |  ✅ Approved: JFJ